Returns & Exchanges
At Alexander Hutton, we strive for sartorial excellence; however, if your purchase does not meet your expectations, we offer a seamless 30-day return policy for all unworn and unaltered garments. We ensure a sophisticated and efficient process to maintain the premium service our clientele deserves.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags, spare buttons, and dust bags are included in the parcel.
- 3.Affix the Label
Download and print your complimentary prepaid shipping label, then securely attach it to the exterior of your return shipment.
- 4.Dispatch and Refund
Drop off your package at any authorized courier location; once received and inspected by our quality team, your refund will be processed to the original payment method within 5-7 business days.